Frequently, well-meaning people see an issue or concern they believe must be fixed. They try to get others to follow their lead and become part of the solution. But, after a flurry of initial success, what was once a hot “buzzword” dies down and in many cases dies off. What is the common theme among those that are unsuccessful? They highlight the problem, not the solution. I could site a number of recent attempts that fit this idea, but something is urging me to deal with “Say no to drugs!” This attempt to help people live positive, drug-free lives has been around since the ’80s. Unfortunately, I hear there is consensus, among those who work with the effects of drug abuse on a daily basis, that too few are saying no to drugs. Heroin use has skyrocketed…and it may surprise some that this abuse is not limited to just desperate folks stuck in rundown urban centers. Some have told me they believe the problem is at epidemic proportions.

Here’s my take on why “Say no to drugs!” has not achieved its intention:
1. As parents, we tell our kids “no” to ensure they understand boundaries, we want them to be safe and healthy. But to be truly successful, we have to also give them “yesses” upon which they might concentrate.
2. As the book “The Secret” told us, using “drugs’ in the title of the slogan oriented our attention on that which we wanted to avoid…a huge “no-no”.

As I have always asked of the people working with me, “don’t just bring me problems, bring your proposed solution as well.” So here’s mine which goes well beyond illicit drug use.

“Say YES to your potential!” Humans have incredible potential. Most of it goes unused, wasted. This is a major aspect of what great leaders do: unlock, engage, and optimize their potential and the potential of those they lead. Try this out. Say it every day – modify it so that you are at first talking to yourself (i.e., “Say YES to my potential!”).

If you need help, find a coach, a really good coach to help you chart your course and then stay on that course. I started Ki Visions with this as a prime goal: developing not just great leaders but really good coaches who could help good people become great leaders. If you need help, please let us know.

Go out there and LIVE a fulfilling life. Make a positive difference in the world. I’m convinced this is possible if you live with an Abundance Mentality, Concentrate on Priorities, & Earnestly Pursue your Purpose with Passion!

I often get challenged to “prove” our credentials as a values based leader development company. Frankly, I love it when someone challenges our Leader Development Process’ framework. Each challenge forces me to take another look, to see if we’ve “covered the bases” and are providing the best information and insight to you. It is my quest to ensure we provide good people who want to become great leaders the best products and services possible. We need all of you to be successful on this journey toward helping the world achieve the interlinked goals of greater peace, freedom, and prosperity…

So…the most recent challenge asked me to identify the #1 value for someone who is trying to become a True Leader. See my video https://www.youtube.com/watch?v=WrbxFXJWFf4 for the answer.

Remember, together, we can increase the relative Peace, Freedom, and Prosperity of the people of this world if we live with an Abundance Mentality, Concentrate on Priorities, and Earnestly Pursue Our Purpose with Passion!

Have a great week!

I teach. I mentor. I coach. I consult. And yet, more often than not, I am the student. I am so fortunate to have really great people in my life. Today, I want to tell you about one of those people. He was diagnosed with diabetes from a very young age. For those unfamiliar with the disorder, life is much more challenging for diabetics than those of us “blessed” (???) to be free of the disorder. Let’s just say there are those in my family that have it and I’ve always been glad I did not. Until a week ago when visiting with this friend. He is an amazing person and has accomplished great things already in his life even though he has so much more life in front of him. He believes that having this disorder, diabetes, has been a…blessing, not a curse. Initially, I found that hard to fathom. I get upset when I get a common cold; and colds go away in a few days. But, to be saddled with a disorder that will change my life…forever?! How could it be a blessing?

As with many things, it is about attitude. My friend accepted the challenge and now uses what he knows to help others. It gave him a purpose…to help those who are also saddled with diabetes live meaningful, fulfilling lives in spite of the disorder.

I often talk about the need to live with an Abundance Mentality. I’m at a loss to come up with a better, more simple explanation than the one I am sharing today. To suffer with the circumstances of our lives, to live with them such that we learn how to help others live better. That’s attitude that makes a positive difference.

In the next week, I ask you to think of a challenge in your life. Discern what this challenge is trying to teach you or help you do. I’d love to hear what you find out…send me a note.

Until then, live with an Abundance Mentality, Concentrate on Priorities, and Earnestly Pursue your Purpose with Passion!

#leadership

Sales, customer relationships, etc., are not typical concepts covered in this blog, although they have tangential connection to our leader development process.

My point today actually deals with attitude.

We just celebrated a wonderful event in our family. To do so, we needed the help of some organizations. One item we needed did not work during the celebration. It was a fairly minor item in the scope of the celebration but…the way the organization handled it is…interesting.

Here’s the tangential connection to leadership (it has to do with the culture of our respective organizations): how do you handle circumstances where your customer does what’s asked/expected but you or your product do not?

Here’s a few options: 1) fight with the customer about not following proper procedures as outlined in the contract (font size: reminds me of the bottom of the Willy Wonka contract the Golden Ticket winners had to sign); 2) give the customer their money back, minus a service fee; 3) not only give the customer ALL their money back but offer them a discount on future items

What happens at your company? I guarantee the precedent you set becomes part of your organizational culture. The people who work with/for us absorb “clues” as to how you want customers treated. I am more than happy to let you know which of the 3 options we experienced in this and other situations and the option I demand be used for the extremely rare cases a customer doesn’t believe we exceeded expectations…but…I am more interested in your thoughts on this. Hopefully, it will help you become the best of the best!